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I’m having difficulty priming my SmartFeeder

My SmartFeeder is not dispensing fertiliser

Fertiliser is not being dispensed from one station

My SmartFeeder is dispensing fertiliser too quickly

My SmartFeeder is dispensing fertiliser too slowly

Fertiliser is leaking from the bottom of the reservoir

Fertiliser is being pushed out of the reservoir

My LiquidLife bottle is collapsing in. Is this normal?

My garden is not greening or growing as quickly as before

I have dry spots or areas not greening up

Removing the injector unit from SmartFeeder body

I’m having difficulty priming my SmartFeeder

  • check LiquidLife bottle is at least half full of fertiliser. Fertiliser is syphoned from the very bottom of the LiquidLife bottle. When you hold the bottle in a horizontal position to prime and it is less than half full, the syphon straw can be above the fertiliser level so no liquid will flow
  • try pressing and releasing the ‘primer’ button several times

If problem persists:

  • turn on reticulation and SmartFeeder and repeat ‘Step 2’ from the ‘Operating instructions’ section of your Owners Manual

My SmartFeeder is not dispensing fertiliser

  • make sure switch is fully in the ‘ON’ position
  • make sure your reticulation is on and watering the garden
  • test SmartFeeder with each watering station

If you cannot hear the device ‘firing’ or see fertiliser dripping into the reservoir

  • make sure there is sufficient water flowing through SmartFeeder. If you have low flow sprinkler heads or a small number of sprinklers on a particular station then the water flow may be too low. The minimum flow rate for SmartFeeder to function is 19 litres per minute for the blue flow director, 6 litres per minute for the red flow director, and 26 litres per minute if no flow director is installed. If you have no flow director installed, try installing the blue flow director. If you have the blue flow director installed try installing the red flow director. Flow directors constrict the water and increase the rate at which the water flows through the unit. Refer to the Operating Specifications on page 14 of your Owner’s Manual for more details
  • check unit is installed with water flow direction indicator arrow pointing in same direction as water flow (refer to your Owners Manual)
  • contact Fertile Earth for assistance

Fertiliser is not being dispensed from one station

  • if your other stations are dispensing fertiliser it means the station that is not working has insufficient water flow for SmartFeeder to function (see ‘My SmartFeeder is not dispensing fertiliser’ above). This is most likely due to an insufficient number of sprinkler heads, or use of low flow sprinkler heads, on that station. This can be fixed by increasing the number/flow rate of sprinkler heads on the station, or changing your flow director (see ‘My SmartFeeder is not dispensing fertiliser’ above). NOTE: Changing to a smaller flow director will increase the amount of fertiliser dispensed across all your stations and may effect the water flow to these stations

My SmartFeeder is dispensing fertiliser too quickly

  • you may be over-watering. Check your reticulation is only applying a ‘standard drink’ of 10mm of water per application as recommended by your local water authority. You can see how much water is flowing through your SmartFeeder by timing how many seconds elapse between each ‘click’ and then compare this to the SmartFeeder Injection Timing Guide on page 14 of your Owner’s Manual. It’s a handy way to see how much water you are applying to your garden
  • make sure you have the correct flow director installed. Gardens with medium-high flow sprinklers/subsurface irrigation (station flow rate of 19 - 132 litres per minute) should use the blue flow director, while gardens with low-medium flow sprinklers/subsurface irrigation (station flow rate of 6 – 64 litres per minute) should use the red flow director (refer to page 14 of your Owners Manual)

My SmartFeeder is dispensing fertiliser too slowly

  • you may not be watering for long enough. Check your reticulation is applying a ‘standard drink’ of 10mm of water per application as recommended by your local water authority
  • make sure you have the correct flow director installed (refer to page 14 of your Owners Manual)

Fertiliser is leaking from the bottom of the reservoir

  • tighten assembly screw on lid (refer to your Owners Manual)
  • avoid pulling or putting tension on the fertiliser hose as this can pull the reservoir lid and break the seal at the base of the reservoir causing fertiliser to leak from unit

If problem persists:

  • remove assembly screw and clear plastic lid, apply Vaseline to ‘O’ ring at bottom of reservoir and reattach

Fertiliser is being push out of the reservior

  • If you have a high flow bore or high water pressure and you have just installed SmartFeeder, when you turn your reticulation on the sudden rush of water can put too much pressure on the ‘O’ ring seal inside the unit. The seal can unseat and allow water to flow up inside the unit and out through the reservoir. Refer to ‘Removing the injector unit from SmartFeeder body’ below for simple instructions on how to reseat the ‘O’ ring

My LiquidLife bottle is collapsing. Is this normal?

  • No. The cap on your LiquidLife bottle contains a very small air hole that allows air to enter the bottle as SmartFeeder extracts fertiliser. If there is dirt on your cap it can block the air hole. Remove the cap and clean air hole, or undo the lid so air can enter the bottle

My garden is not greening or growing as quickly as before

  • be patient. SmartFeeder fertilises your garden and lawn slowly, at the correct rate, for steady, even greening and growth

I have dry spots or areas not greening up

  • usually due to lack of water, poor water coverage, pests or disease. Adjust your reticulation system or consult your nursery

Removing the injector unit from SmartFeeder body

The injector unit can be easily removed for servicing, warranty repairs or to reseat the ‘O’ ring without having to remove the entire SmartFeeder system from your reticulation:

  1. IMPORTANT: Turn-off the water at the mains and turn on your reticulation to release the pressure in the reticulation line. The injector cannot be removed otherwise
  2. Unscrew the central screw on top of the unit
  3. Make sure ‘ON/OFF’ switch is either fully ‘ON’ or ‘OFF’ as this makes it easy to replace cap later. Gently remove reservoir and green cap as one by pulling up (they should slide off relatively easily). If the reservoir separates from the green cap look out for the small black ‘O’ ring that sits at the base of the reservoir. Keep this safe
  4. With the cap removed, you will see the white plastic top of the injector mechanism. Push down with force using your thumbs on the injector mechanism. It should drop down a few millimetres. If you have not done Step 1 correctly this will not be possible.
  5. Locate around the inside edge of the black SmartFeeder casing a solid white plastic ring with a rectangle hole at one end. Using a screw driver or needle nose pliers gently (should only need a very light pull) remove the white ring. If the plastic ring cannot be easily removed, repeat Step 4.
  6. Grip the vertical cylinder protruding from the top of the injector mechanism using your fingers, or pliers, and gently lift the whole injector out of the black casing (it should come out very easily)
  7. Inside the casing you will see a thick black ‘O’ ring. This ‘O’ ring, sits on top of a small ledge around inside of the casing 30mm down from the top. If this ‘O’ ring is not seated correctly water will flow out of the top of the unit when your reticulation is turned on

To reinstall injector unit, just reverse the above instructions. Make sure no dirt or sand gets inside the SmartFeeder body or your unit may stop working. Wash and clean the cap, small black ‘O’ ring and reservoir to keep your unit working properly. Make sure the ‘ON/OFF’ switch is in the same position to make installing the green cap easy. If the reservoir and green cap have become separated, make sure the small black ‘O’ ring sits snuggly around the small ridge built into the green cap otherwise fertiliser will leak from the reservoir

Fertile Earth email support

If you have a question that you couldn't find the answer to in Frequently asked questions, Troubleshooting or from your Owners Manual email us at support@fertileearth.com.au and we’ll respond to your question within 24 hours.

SmartFeeder helpline

For telephone assistance please call us on 1800 446 812.

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